Refunds & Returns

At Glow Cosmo, your satisfaction matters to us. If you’re not completely happy with your purchase, we’re here to help.

Returns

• You may request a return within 30 days of receiving your order.
• Items must be unused, unopened, and in original packaging.
• For hygiene reasons, certain items (e.g., opened cosmetics, personal care products) cannot be returned.

Refunds

• Once we receive and inspect your return, we’ll notify you by email.
• If approved, your refund will be processed back to your original payment method within 5–10 business days.
• Shipping costs are non-refundable, unless the return is due to our error (wrong or defective item).

Exchanges

• If you received a defective or incorrect item, please contact us, and we’ll send a replacement at no extra cost.

How to Start a Return

• Email us at info@glowcosmo.com with your order number and reason for return.
• We’ll provide instructions and, if applicable, a return shipping label.

Contact Us

If you have any questions about our Return & Refund Policy, please reach out to us at:info@glowcosmo.com