Terms & Conditions

Welcome to Glow Cosmo. These Terms & Conditions (“Terms”) govern your use of our website https://glowcosmo.com and your purchase of products from us. By accessing or using our site, or placing an order, you agree to be bound by these Terms.

Eligibility & Account

  • You must be at least the legal age in your jurisdiction (e.g. 18) to make purchases.
  • You agree to provide accurate, current, and complete information when you create an account or place an order.
  • You’re responsible for maintaining the confidentiality of your account password and for all activity under your account.

Products, Pricing & Availability

  • We strive to display product images, descriptions, and pricing accurately. However, we do not warrant that such information is error-free.
  • Prices may change at any time without notice, though changes will not affect orders already submitted.
  • All orders are subject to product availability. If an item is out of stock after you order, we will notify you and you may choose to cancel or wait for restock.
  • We reserve the right to limit quantities per order or refuse service to anyone at our discretion.

Order Acceptance & Payment

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason (e.g. product out of stock, suspicion of fraud).
  • Payment is processed through secure third-party gateways. We never see or store full credit-card data.
  • If payment cannot be authorized or is declined, we may cancel the order and notify you.
  • In case of error in pricing, we may contact you to correct it; you may accept or cancel.

Shipping & Delivery

  • Our Shipping Policy is part of these Terms.
  • Risk of loss or damage passes to you when the item is delivered to the address you provided.
  • Delivery dates are estimated and not guaranteed; we are not liable for delays beyond our control (e.g. carrier delays).
  • If an item is lost or damaged en route, contact us promptly and we’ll assist in resolving via the carrier.

Returns, Refunds & Exchanges

  • Our Return & Refund Policy is part of these Terms.
  • If you want to return a product, you must follow our return procedure (i.e. contact us, get authorization, return in original condition).
  • Refunds, if approved, are processed to the original payment method.
  • Shipping costs are non-refundable unless the return is due to our error or a defective item.

User Conduct & Prohibited Use

You agree not to:

  • Use our site or services for illegal or unauthorized purposes.
  • Violate any applicable laws, regulations or rights of third parties.
  • Infringe or violate our intellectual property or content.
  • Upload harmful code (viruses, malware) or attempt to interfere with the site’s security.
  • Scrape, crawl, or harvest content in an automated fashion without our consent.

Violation of these rules may result in termination of your access without notice.

Intellectual Property

  • All content (images, text, logos, designs) on our site is owned by us.
  • You may download or print extracts for your personal, non-commercial use, but you must not modify or exploit them commercially without our written consent.

Disclaimers & Limitation of Liability

  • The site and products are provided “as is” and “as available” without warranties of any kind, express or implied (to the fullest extent permitted by law).
  • We do not guarantee uninterrupted or error-free operation.
  • We are not liable for indirect, incidental, special, consequential, or punitive damages (such as loss of profits, data, or goodwill), even if advised of the possibility of such damages.
  • Our total liability to you for any claim arising under these Terms shall not exceed the amount you paid for the product in question.

Indemnification

You agree to defend, indemnify, and hold harmless Glow Cosmo, its officers, employees, agents, and partners from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your violation of these Terms or your use of the site.

Changes to Terms

We may update these Terms at any time. When we make changes, we’ll post the new version here with a revised “Effective Date.” Your continued use of the site after changes means you accept those changes.

Severability & Waiver

If any provision of these Terms is found invalid or unenforceable, it shall not affect the validity of the rest.
Failure to enforce any right or provision does not constitute a waiver of future enforcement.

Governing Law & Dispute Resolution

  • These Terms shall be governed by the laws of the country/state in which your business is registered (or another jurisdiction, if applicable).
  • Any dispute arising under these Terms will be resolved via arbitration or in the courts of that jurisdiction (subject to local rights you may have).

Contact Us

If you have questions or concerns about these Terms or your order, you may contact us at: info@glowcosmo.com